Source: http://www.engadget.com/2009/01/19/seagate-offers-fix-free-data-recovery-for-disks-affected-by-fir/
After a ground-swell of angry Barracuda owners voiced concern over their
failing disk drives, Seagate has fessed-to the issue. According to Seagate, a firmware bug in Barracuda 7200.11, DiamondMax 22, and Barracuda ES.2 SATA drives could make the disks "inaccessible when the host system is powered on." Right,
inaccessible -- Seagate assures owners that data is not lost (it's still on the disk). However, should data loss occur, it's providing a free data recovery service. Hit the read link to find out if your drive is affected. If so, a link is provided to contact Seagate to expedite resolution on a case-by-case issue. Good on ya Seagate, way to flip a public relations fiasco into a customer support victory.
[Via
The Register]
Filed under: Storage
Seagate offers fix, free data recovery for disks affected by firmware bug originally appeared on Engadget on Mon, 19 Jan 2009 01:47:00 EST. Please see our terms for use of feeds.
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