Monday, June 25, 2007

Xerox Enters Search Market

xerox.jpgXerox announced its entry into the search market this week with FactSpotter, document search software that is claimed to go beyond conventional keyword search.

FactSpotter is text mining software that combines a linguistic engine that allows users to make queries in everyday language. FactSpotter looks for the keywords contained in a query along with the context those words have.

According to Xerox, FactSpotter is capable of combing through almost any document regardless of the language, location, format or type; take advantage of the way humans think, speak and ask questions; and discriminate the results highlighting just a handful of relevant answers instead of returning thousands of unrelated responses.

Frédérique Segond, manager of parsing and semantics research at XRCE said that the tool is more accurate because it delves into documents, extracting the concepts and the relationships among them. “By understanding the context, it returns the right information to the searcher, and it even highlights the exact location of the answer within the document”.

Whilst it sounds appealing, FactSpotter will not be coming to a browser near anyone, anytime shortly. Xerox plans to launch FactSpotter next year as part of the paid Xerox Litigation Service platform and has no plans for a wider or public release. Here’s betting that a Steve Jobs character comes along and steals the concept and turns into the next Google; history often does repeat itself.

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Instant Messaging: Google Talk adds Group Chat

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Previously mentioned Google Talk Gadget has integrated a new Group Chat feature for your Google Talk contacts.

To use Group Chat, just start a conversation with a contact, then click the drop-down on the right of the chat window and select Group Chat. From there you can add as many contacts as you want. Granted, the idea of Group Chat is far from innovative (a lot of GTalk users have wanted this for sometime), but it's nice to finally see it rolling out. Group chat is currently only available with the Google Talk Gadget. Thanks Mike!

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Google Apps: Add live Google data to Google Spreadsheets

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The Webware weblog highlights 5 things you didn't know about Google Docs and Spreadsheets, most notably that you can insert live lookups in Google Spreadsheets via Google search and Google Finance.

Using two special formulas, users can create cells that will update constantly with data or information gleaned from Web searches or Google's finance service. This works for things such as stock symbols, sports statistics, or any other piece of information you want to source and keep up to date automatically

For example, you can insert the current price of Google stock in a spreadsheet by entering =GoogleFinance("GOOG"; "price"), or check out the number of internet users in Paraguay with =GoogleLookup("Paraguay"; "internet users"). Very cool.

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Broadband Subscribers, 300 million strong

At the end of first quarter 2007, the total number of broadband subscribers was close to 300 million, and according to folks at Point Topic, we are way past that number by now. Thanks to strong growth in Eastern Europe and China, the broadband subscriber base is growing at much faster clip that most imagined.

Chart of international broadband subscriptions as of first quarter 2007Romania for instance has over million subscribers. Smaller countries like Slovenia and Lithuania are only getting started and we should expect to see the add more zip to the growth rate in EU. US remains #1 in terms of total subscribers, but China is nipping on its heels. France is the fifth largest broadband country in terms of subscribers, ahead of South Korea.

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Making Real Money from Virtual Goods

vgsummit.jpg The latest revenue model for online communities doesn't exist—literally. Several companies are already making quite a lot of actual money, not through advertising or subscriptions, but by selling items that are really just images on a screen. That's the main theme of the Virtual Goods Summit, a conference held at Stanford last week, the brainchild of Google's Charles Hudson and my friend Susan Wu, a VC at Charles River Ventures.

While the term evokes gold coins and magic items bought and sold in MMORPGs, conference attendance by social networks like Dogster and Hot or Not suggests how pervasive the concept has become. Virtual goods can also be gifts you send to friends on your network (as in Facebook), and it's an already growing income stream. Consider some highlights from the conference:

  • Three Rings' CEO Daniel James on Puzzle Pirates, a casual MMO: "We do about $350,000 a month in revenue, of which $250,000 is virtual currency sales."

  • Craig Sherman of teen hangout Gaia Online : "Virtual economy, we have about 50,000 completed auctions every day. Plus 12 virtual stores that are like an Amazon space, 6,000 items sold."

  • Dan Kelly from virtual currency exchange site Sparter, on the total value of the industry: "It's easily a billion dollar [secondary] market. Consumers have told us these things have value, the industry now is trying to reconcile that with their business model."

The question is why they have value, and Robert Scoble began the moderating of one Virtual Goods panel by noting a real Swiss watch that sells for $20,000—roughly $19,500 more than meaningful functionality and quality would ever require. With Hot or Not, users can buy each other virtual flowers, and according to CEO James Hong, intention drives the willingness to pay more: "We sell more expensive flowers to people that have a relationship."

Kudos to Mark Wallace and the staff of Virtual World News for taking such copious notes to the conference's many panels—read more here, here, here, and here. Be sure to also read the conference presentation– first in the West, I believe– on the phenomenal success of QQ , China's largest IM/games/social network, where you can buy virtual penguins as pets (54 million sold so far), with a virtual currency that's so popular, the Chinese government is worried it'll destabilize the official one.

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