Exploding iPod blows up in Apple's face
Exploding iPod blows up in Apple's face
Now, it's no secret that lithium-ion batteries like those used in the iPod have a long history of overheating and exploding, and Apple's certainly had large-scale problems with defective cells -- the first-gen iPod nano has been recalled in Korea and Japan, for example. It's also obvious that the sheer number of iPods sold means there are more exploding iPods than anything else -- and while we're sure some accountant at Apple has a spreadsheet showing the exact failure rate is acceptable, all we've got right now is story after story of these things blowing up with zero context. So here's our suggestion to Apple: maybe instead of having lawyers draft individu! al settl ement agreements full of impenetrable and scary legalese for each and every jilted iPod owner out there, why not simply fess up to the problem, let people know exactly how common it is and how to avoid it, and provide a dead-simple replacement option for people who've had their iPods go up in smoke? That would put everyone at ease, and make these types of stories much less likely to blow up in a media feeding frenzy. Or, you know, do nothing because overwhelming market share inevitably leads to arrogant laziness -- your call.
[Via TUAW]
Exploding iPod blows up in Apple's face originally appeared on Engadget on Mon, 03 Aug 2009 14:02:00 EST. Please see our terms for use of feeds.
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